Terms of Use Policy

Last Updated: 10/12/2025

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Website: www.tots-tails.com
Business name: Tots & Tails Care
Owner: Naomi Ritchie (Sole Trader)
Email: Naomi@tots-tails.com

 

1. Acceptance of Terms

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By accessing or using this website or the Tots & Tails Care mobile app, you agree to comply with these Terms of Use.
 

If you do not agree with any part of these terms, please do not use the website or app.

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2. Who We Are

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Tots & Tails Care provides childcare and pet care services, as well as related information and updates.

All content, branding, and materials are owned by Naomi Ritchie, trading as Tots & Tails Care.

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3. Use of the Website and App

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You agree to use this website and app only for lawful and appropriate purposes.

You must not:

• Copy, reproduce, or distribute any content without permission

• Upload harmful, offensive, or misleading content

• Attempt to disrupt or interfere with the website, app, servers, or security

• Use the services for fraudulent or unlawful purposes

 

We may suspend access if we believe misuse is occurring.

 

4. Intellectual Property

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All text, images, graphics, logos, and other materials on this website or app are the property of Tots & Tails Care unless otherwise stated.

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You may not copy, reproduce, modify, distribute, or use any content without written permission.

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5. Service Information

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We make every effort to ensure that information on this website is accurate and up to date.

However:

• Some details may change over time

• Information is provided “as is” without guarantees

• We may modify, update, or remove content without notice

 

This website does not replace personalised guidance or formal agreements for childcare or pet care services.

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6. Links to Other Websites

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This website may include links to third-party websites.

These are provided for convenience only.

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We are not responsible for:

• The content of external websites

• Their privacy practices

• Any damage or loss arising from their use

 

You use external sites at your own discretion.

 

7. Limitation of Liability

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To the fullest extent permitted by UK law:

• Tots & Tails Care is not liable for any loss, damage, or inconvenience arising from your use of this website or app

• This includes losses relating to: service interruptions, inaccuracies, viruses, or third-party content

 

Nothing in these terms limits liability where it cannot legally be limited (e.g., fraud or personal injury caused by negligence).

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8. Indemnity

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You agree to indemnify and hold harmless Tots & Tails Care and Naomi Ritchie from any claims, losses, liabilities, or expenses arising from:

• Your misuse of the website or app

• Your breach of these Terms

 

9. Governing Law

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These Terms are governed by the laws of England and Wales.

Any disputes shall be resolved in the courts of England and Wales.

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10. Contact Information

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If you have questions about these Terms of Use, please contact:

Naomi Ritchie
Naomi@tots-tails.com
www.tots-tails.com