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F.A.Q
Frequently asked questions
Tots - Child Care
Tails - Dog Care
Walking Bus
Combined Care
Extended Care
Bookings and Payments
Safety and Policies
Local Services in Chelmsford
Tots & Tails Care provides flexible childcare in the family home, including breakfast routines, school preparation, after-school care, evening babysitting, and occasional weekend support.
Care is provided in the child’s own home or during agreed activities such as school walking routes or outdoor play.
Yes, where appropriate. Some services such as walking bus routes or overlapping sessions may involve children from more than one family.
Where possible, Tots & Tails Care aims to support children with additional needs. Details can be discussed during registration so care can be adapted appropriately.
Care may be provided for children of different ages depending on the service requested and the individual needs of the child.
Yes. Morning sessions may include breakfast supervision, getting ready for school, and walking children to school or nursery.
Yes, evening childcare may be available depending on the day and existing bookings.
Parents will be contacted immediately and appropriate steps will be taken depending on the situation.
Parents must provide full information during registration so that appropriate precautions can be taken.
Late collections may incur a fee of £5 per 15 minutes or part thereof beyond the agreed booking time.
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